Dear Developer, go read “Dear Developer”

I’ve just finished reading through Charlie Owen’s converted-webpage-from-a-talk thing, Dear Developer. It’s funny, friendly and really captures the wonder of the web as a medium to work with. Without picking fights, it steers developers away from a lot of bad practices, and towards ones which are more empathetic, resilient and performant. In this post I … Continue reading Dear Developer, go read “Dear Developer”

OMGDPR is live – ZOMG

I’ve written previously about GDPR, thinking out loud about running an event called OMGDPR – a community run, unconference to explore the changes to the industry it’ll bring about. In this post, I introduce the event publicly and explain why I think it’s important. The background – what’s GDPR? GDPR stands for General Data Protection Regulation … Continue reading OMGDPR is live – ZOMG

How to start out with user research on a product, when you don’t have much buy-in yet

I recently had a friend ask me about how you would fit user research into your product development process, when: you already have a product released to users and there’s no structured plan for doing user research, nor previous experience with in-house researchers The first thing I did was invite her to the #researchOps workspace … Continue reading How to start out with user research on a product, when you don’t have much buy-in yet