How to start out with user research on a product, when you don’t have much buy-in yet

I recently had a friend ask me about how you would fit user research into your product development process, when: you already have a product released to users and there’s no structured plan for doing user research, nor previous experience with in-house researchers The first thing I did was invite her to the #researchOps workspace … Continue reading How to start out with user research on a product, when you don’t have much buy-in yet